K in Action:
K Code of Conduct unites personnel in nine operating countries
Since October 2016, the K Code of Conduct has established itself as the name of the operating principles shared by all members of the Kesko personnel in Finland, Sweden, Norway, Estonia, Latvia, Lithuania, Poland, Russia and Belarus.
Mariya Yakusheva, Svetlana Kononova and Vadim Bezovchuk, who work at the K-Rauta HR function in St. Petersburg, have familiarised themselves with the K Code of Conduct in Russian.
In 2016, we updated the former guide entitled Our Responsible Working Principles. An employee survey had revealed a need to clarify and update the guidelines and to prepare separate guidelines for business partners.
”It was important to bring the guidelines up to date also because during the year thousands of new employees have joined us as a result of the acquisitions of Suomen Lähikauppa and Onninen. With the update, we also wanted to emphasise management’s commitment to the shared K Code of Conduct and to improve the everyday presence of the guidelines. The K Code of Conduct includes a link to the SpeakUp reporting channel, which operates in nine languages and makes it easier to report suspected or actual violations of the shared operating principles confidentially,” says Kesko EVP, Group General Counsel, Anne Leppälä-Nilsson.
The K Code of Conduct contains 12 principles illustrated with clear examples.
Ambassadors convey the message
We have prepared an eLearning package for the entire personnel to facilitate the adoption of the K Code of Conduct. By the end of 2016, a total of 3,159 people had already completed the eLearning programme.
We appointed K Code of Conduct ambassadors from among the personnel in all divisions and operating countries to assist in the deployment.
”These roughly 20 ambassadors act as messengers, information channels and contacts both with respect to their own organisations and the K Code of Conduct steering group. It’s been great to see how eagerly they have embarked on their assignment to deliver the message,” says Leppälä-Nilsson.
Indoor Estonia was the first company in which the entire personnel completed the K Code of Conduct eLearning. To celebrate, coffee and cake was enjoyed at all Indoor Estonia offices.
Continuous monitoring ensures commitment
For the K Code of Conduct to be constantly upheld, we pay special attention to the monitoring in the following ways:
- We monitor the completion rates of the K Code of Conduct eLearning programme and, if necessary, remind related target groups of the completion
- We update all new and renewed employment contracts to include a clause about the requirement for personnel to familiarise themselves and comply with the K Code of Conduct
- As of 2017, we oblige the entire personnel to annually acknowledge their compliance with the K Code of Conduct guidelines
- We add a K Code of Conduct contract clause to agreements signed by Kesko Group companies under which the Group companies purchase products or services from parties outside the Group
- We draw up an annual plan with quarterly actions promoting the awareness of the K Code of Conduct
- The K Code of Conduct Steering Group convenes at least every six months and checks whether the guidelines are up to date, plans trainings, and monitors and reports the training completion rate