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Other operating countries

In January 2015, a Steering Group for Local Responsibility in Operating Countries was set up to promote responsibility work in operating countries outside Finland. The Steering Group drew up objectives for each of our companies in other operating countries to complement our joint responsibility programme and take local circumstances into account. The progress of these companies in achieving these objectives in 2016 are presented below.

K-Rauta Russia

Objective Progress
Working community: We perform and offer high-quality work

Our employees are committed to the Group strategy, sales targets and the development of customer satisfaction.

In 2016, we implemented the personnel development project “Career development and succession planning”. Project participants included 55 members of store and office personnel. The total number of training days was 314.
Society: We build a better society together

Society values the responsibility work done by K-Rauta Russia. Our employees are committed to the responsibility objectives of K-Rauta Russia.

In 2016, we continued to support children in children’s homes, the building of a playground in Moscow and the refurbishment of children's cultural centre in Tula.

In 2016, we offered a training job to 12 students.

In 2016, some members of the personnel took part in voluntary landscaping of parks in St. Petersburg and Tula.

Environment: We jointly mitigate climate change and promote the sustainable use of natural resources

We reduce the amount of landfill waste. We develop segregation and recycling.

In 2016, we set up recycling points for customers' used electric batteries in conjunction with the stores in St. Petersburg. Over 800 kg of batteries were collected.


In 2016, a campaign for collecting old, plastic flower pots from customers was organised at the stores. Over 20,000 plastic flower pots were collected for recycling.

K-Rauta Sweden

Objective Progress
Working community: We perform and offer high-quality work
Responsibility induction and eLearning.

Responsibility induction discussions will start in spring 2017.

Digital EHS (Environment, Health and Safety) manual for stores will be adopted in spring 2017.

Mitigation of climate change: We jointly mitigate climate change and promote the
sustainable use of natural resources

We increase the recycling of materials in stores. We reduce energy consumption in stores.

In 2016, we worked on the ISO 14011 environmental system. The objective is to have the system certified in autumn 2017.

Byggmakker Norway

Objective Progress
Responsible purchasing and sustainable selections: We purchase and sell responsibly and support customers in making sustainable choices

The product in our selections meet the applicable environmental criteria.

The timber in the selections will be PEFC certified by the end of 2017.


The building materials in the selections have BREEAM NOR classification. At the end of 2016, around 65,000 product articles were included in the NOBB database.

Working community: We perform and offer high-quality work

Our personnel are committed, active and enterprising.

Trainings will continue in 2017.

Konekesko Lithuania

Objective Progress
Working community: We perform and offer high-quality work

We organise corporate responsibility training for all employees. We include our personnel in our corporate responsibility work.

In 2016, 57% of the personnel completed the responsibility eLearning programme and 78% completed the K Code of Conduct eLearning programme.

70% of the personnel participated in the cleaning and excercise days arranged by the company.

 

Society: We build a better society together

We participate in organisational activities. We provide training opportunities for students. We participate in charity projects.

Konekesko Lithuania is a member of the following organisations:
  • Lietuvos atsakingo verslo asociacija LAVA, a responsibility organisation of Latvian companies. In 2016, Konekesko Lithuania's representative was the Chair of the organisation.
  • Baltic Institute of Corporate Governance BICG
In 2016, training jobs were offered to three students.
In 2016, support was given to youth and adult sports and museum activities.

Konekesko Latvia

Objective

Progress

Working community: We perform and offer high-quality work

We improve the flow of information between management and employees.

We take care of the balance between work and private life.

Representatives of employees participate in the meetings of the management board four times a
year. Strategy communications have been enhanced.

In autumn 2016, training in conducting performance and development discussions was arranged for middle management. In performance and development discussions, personnel's satisfaction with the flow of information rose to 65% (52% in the previous survey in 2014). Monitoring of overtime and unused holidays has been enhanced. Deviations have been taken up.

Responsible purchasing and sustainable selections: We purchase and sell responsibly and support customers in making sustainable choices

We develop maintenance services.We develop online services.

The development of the telephone service system for maintenance was completed in 2016. The objective is to develop a mobile application for maintenance service in 2017.
Environment: We jointly mitigate climate change and promote the sustainable use of natural resources

We reduce the electricity consumption of stores.

Store lights will be replaced by LED lamps in 2017-2018.

Konekesko Estonia

Objective Progress
Working community: We perform and offer high-quality work

We focus on performance and development discussions. We organise an eLearning programme in corporate responsibility for supervisors.

In 2016, the focus continued to be placed on personnel's performance and development discussions and performance appraisals.

The set objectives were achieved. Personnel's training was increased. In 2016, the total number of training days was 241 (100 in 2015).

Responsible purchasing and sustainable selections: We purchase and sell responsibly and support customers in making sustainable choices
We give our customers guidance on the properties and technical solutions of machinery and equipment.
In 2016, the focuscontinued to be placed on customer guidance and customer events. The customer satisfaction index remained at the previous year's good level (4.1).

Indoor Estonia

Objective Progress
Environment: We jointly mitigate climate change and promote the sustainable use of natural resources

We reduce the amount of landfill waste. We improve segregation and recycling.

In 2016, 14,516 kg of cardboard (32%of purchased packaging cardboard) and 1,509 kg of plastic (34% of puchased packaging plastic) were recycled. By 2019, the objective is to raise the recycling rate of both packaging material to 45%.

In early 2016, cooperation with a recycling centre was started. Customers' good condition furniture are accepted to be distributed to those in need. In 2017, the operation will be expanded by publishing newspaper advertisementrs about recycling activities.

Responsible purchasing and sustainable selections: We purchase and sell responsibly and support customers in making sustainable choices

We harmonise our pricing. We avoid campaigns of excessive length.

The entire personnel (100%) completed the K Code of Conduct eLearning programme. The trainings will be repeated and continued in 2017.

The system development project was continued. The objective is to achieve the Payment Card Industry Data Security Standard certificate in 2017. The online store will be developed to make it more user friendly in 2017.